1. General
These terms and conditions apply to all bookings and services provided by Simply Canvas Farm, located at 748 Chemin du Charrier, 47120 Saint Jean de Duras. By registering for or making a reservation for a retreat at Simply Canvas Farm, you agree to these terms and conditions.

2. Reservation and Payment
2.1. A reservation is considered final upon receipt of a confirmation email and a deposit; this deposit may vary depending on the retreat.
2.2. The remaining balance must be paid no later than 4–6 weeks before arrival.

3. Changes to the Reservation
3.1. Changes to the reservation may always be made free of charge by mutual agreement, provided availability permits.
3.2. For changes resulting in a later arrival or early departure, no refund will be issued for amounts already paid.
3.3. For changes to accommodations that are more expensive than the booked retreat or for stays with additional nights, the difference in the total amount will be charged.

4. Cancellation
Policy There are always reasons for cancellation, and we understand that. Please find our cancellation policy below:
4.1. For cancellations made more than 16 weeks before arrival, a 100-euro administrative fee will be charged.
4.2. For cancellations between 8 and 16 weeks before arrival, we will refund 75% of the total rental amount.
4.3. For cancellations between 4 and 8 weeks before arrival, we will refund 50% of the total rental amount.
4.4. For cancellations made within 4 weeks of arrival,
we will refund 0% of the total rental amount. 4.5. Cancellations can only be made via email. We strongly advise you to purchase cancellation and travel insurance (be sure to review the terms and conditions carefully).
4.6 Declining to participate in the program does not entitle you to a refund of the registration fee or to a substitute activity.
4.7 Simply Canvas Farm reserves the right to exclude individuals from participating in a retreat or training without providing a reason.

5. Liability
5.1. Simply Canvas Farm is not liable for personal injury, loss, damage to property, or other costs arising from participation in our retreats, unless caused by willful misconduct or gross negligence.
5.2. You are responsible for any damage caused by you or your travel companions to the premises, the furnishings, or the surroundings of the retreat center.
5.3. You participate in a retreat entirely at your own risk. By registering, you confirm that you are healthy enough to participate in a retreat with us. You also acknowledge that, as a participant, you accept full responsibility for your own mental and physical well-being and health, including in the event of physical discomfort, an injury, or an accident. If in doubt, we recommend that you consult with your treating physician/therapist and/or midwife before participating.
5.4. Mental Well-Being and Personal Responsibility
Participation in our retreats, including wellness, meditation, and yoga activities, is at your own risk. Simply Canvas Farm does not provide therapeutic, medical, or psychological counseling.
5.4a If you feel mentally or emotionally overwhelmed during the retreat, we recommend that you report this immediately to the staff. Although we provide a safe and supportive environment, we are not qualified to offer in-depth therapeutic interventions.
5.4b In the event of serious mental or emotional issues during the retreat, we may advise you to seek professional help outside the retreat. Any associated costs are your responsibility.
5.4c By participating in the retreat, you confirm that you are capable of participating in the activities offered without immediate medical or psychological supervision. If you have any concerns about your mental health prior to the retreat, we advise you to discuss this with a medical or psychological professional before participating.
5.4d Simply Canvas Farm’s retreats are not intended to replace medically necessary treatments or therapy.
5.4e Simply Canvas Farm is not a psychiatric center and is not a suitable place for people with psychiatric issues.
5.4d Please provide us with relevant information regarding your physical and psychological/mental health prior to a retreat.
5.5 Simply Canvas Farm is located in a nature reserve. Simply Canvas Farm cannot be held responsible for outside noises, such as overflying airplanes, farm machinery, farm festivals, and the like. Unfortunately, we cannot guarantee silence from the outside. Inner silence can still be achieved.

6. House
Rules 6.1. You may not bring animals without prior permission from Simply Canvas Farm.
6.2. Smoking is not permitted inside the retreat center.
6.3. Please respect the peace and quiet of other guests by avoiding noise disturbances after 10:00 p.m.
6.4. Loud music is not allowed; please bring headphones.
6.5. Please bring your own beach towels for the pool.
6.6. Always report food allergies in advance; we will do our best to accommodate them, but we cannot accept responsibility or be held liable for allergic reactions. The food products served at our retreat may contain allergens; always ask our staff about allergens in advance.
6.6a If you have serious medical allergies, please consult with us when registering for the retreat to determine whether you are able to participate.

7. Force
Majeure 7.1. Simply Canvas Farm is not responsible for any failure to fulfill the agreement due to force majeure, such as natural disasters, pandemics, government measures, etc.
7.2 Simply Canvas Farm is not liable for theft or loss on the premises.

8. Complaints
8.1. Complaints must be reported immediately during your stay so that Simply Canvas Farm has the opportunity to resolve the issue on the spot.
8.2. If the complaint is not resolved to your satisfaction, it must be submitted in writing within 14 days of departure.

9. Privacy
9.1. Your personal information will be used exclusively to process your reservation or to inform you about our retreats and will not be disclosed to third parties, unless necessary for the provision of services.

10. No Debit or Credit Card Facilities
10.1 We do not accept debit or credit cards; additional purchases or extra nights must be paid for in cash at the end of your stay.

11. Reserving Specific Tents or Rooms
11.1 All of our accommodations have their own unique charms and furnishings. You may indicate a preference when booking, and we will do our best to accommodate it; however, due to other bookings in the weeks before and after, we may assign a different accommodation.

12. Check-in and Check-out
The tents and gites will be ready for you on the day of arrival starting at 4:00 p.m., and we ask that you check out after breakfast on the day of departure no later than 10:00 a.m. Any exceptions must be discussed with Simply Canvas Farm in advance.

13. Security Deposit and Damage
Simply Canvas Farm does not require a security deposit and relies on your honesty: if something breaks, please notify us and reimburse the costs. Costs for major damage can always be claimed through your own liability insurance.

14. In the event of a violation of the rules set forth in these General Terms and Conditions, the house rules, and/or failure to follow instructions from the retreat leaders or the owners of Simply Canvas Farm, Simply Canvas Farm reserves the right to gain access to the accommodation and/or to immediately remove you and any other occupants from the premises, without any refund of the rental fee or any portion thereof and/or any entitlement to any other compensation.